Terms of Service

Effective Date: August 1, 2026 · Last updated: August 2, 2026 · Version: 2026-08-02-r5

1. Agreement and operator

These Terms of Service ("Terms") are a contract between you and "OMNIA-MEDIC" d.o.o. Zenica, Bistua Nuova no. 10, 72000 Zenica, Bosnia and Herzegovina ("Momentan," "we," "us," or "our"). They govern the Momentan mobile app, iOS widgets, web companion, website, and related services (the "Service"). Momentan is a product name, not a separate legal entity.

By creating an account, checking the acceptance box, selecting Accept and Continue, or otherwise using the Service after a presented update, you agree to the version of these Terms shown to you and acknowledge that you received and reviewed the Privacy Policy. We may keep an electronic record of the versions, document hashes, acceptance method, platform, app version, and server time. If you do not agree, do not create an account or use the Service.

Important: Sections 11 through 15 contain warranty disclaimers, limits on liability, and rules for disputes. If you reside in the United States, Section 14 includes individual arbitration, a class-action and jury-trial waiver, and a 30-day right to opt out. Please read those sections carefully.

2. Adult eligibility and authority

You must be at least 18 years old and legally capable of entering a binding contract. The Service is not offered to minors. If you use the Service for an organization, you represent that you have authority to bind that organization, and "you" includes it. You may not use the Service where prohibited by applicable law.

3. Account security

You must provide accurate account information, maintain control of your email and sign-in methods, protect credentials and devices, and promptly notify [email protected] of suspected unauthorized access. You are responsible for activity under your account to the extent permitted by law. We may require verification, refuse a username or account, or suspend access when reasonably needed to protect the Service or comply with law.

4. License and acceptable use

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service for lawful personal relationship-management purposes on devices you own or control and as permitted by applicable app-store rules.

You may not:

We may investigate suspected violations and preserve or disclose information as allowed by the Privacy Policy and applicable law.

5. Your content and information about other people

You retain ownership of content you create or lawfully import. You grant us a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, format, display, back up, process, and otherwise use that content only as reasonably necessary to operate, secure, and support the Service, comply with law, and exercise legal rights, in each case subject to the Privacy Policy. Product improvement using user content is limited to aggregated, anonymized, or de-identified information as described in the Privacy Policy unless we obtain another lawful authorization. This license ends when the content is deleted from our systems except for permitted backups, legal retention, de-identified information, and material we must preserve by law.

You represent that you have the rights and lawful basis needed to store, import, or submit content, including contact information and private details about other people. You must use the Service responsibly and respect confidentiality, privacy, intellectual-property, publicity, and data-protection rights. Momentan does not authorize surveillance, discrimination, harassment, or deceptive collection.

You may export supported structured records through a password-encrypted backup. Device-local media is not included. You are responsible for protecting exported files and maintaining independent copies of content and local media you need. Momentan is not an archival, records-management, or guaranteed backup service.

You are responsible for your interactions with other people and for evaluating information you store about them. We do not verify user content, identities, relationships, or statements by third parties and, except where mandatory law provides otherwise, are not responsible for disputes between users and other people.

We may create aggregated or de-identified information as described in the Privacy Policy. To the extent permitted by law, we own service statistics and de-identified outputs that do not identify you or another person, without limiting rights in your underlying content.

6. Momentan intellectual property and feedback

The Service, software, designs, branding, documentation, and all related intellectual-property rights other than user content belong to us or our licensors. No implied license is granted. "Momentan" and associated branding may not be used without permission.

If you submit feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable right to use and commercialize it without restriction or compensation, provided we do not publicly identify you as its source without permission.

7. Free service and subscriptions

Momentan is free to download. Core relationship memory stays available without a Pro subscription: People, Moments, Notes, Lists, Tasks, reminders, supported sync, and access to, editing of, deletion of, and export of existing records have no premium quantity limit. Platform availability and ordinary security or abuse controls still apply.

Cloud AI features use account-wide allowances. The current Free allowances are 20 successfully completed Ask Momentan cloud turns per rolling seven days; 30 successful minutes of voice transcription per UTC month; three newly generated Person Briefings per UTC month; and two newly generated Meeting Briefing sessions per UTC month. The current Pro allowances are 500 successfully completed Ask Momentan cloud turns per UTC month, also subject to 50 per rolling 24 hours and six per rolling minute; 300 successful minutes of voice transcription per UTC month; 30 newly generated Person Briefings per UTC month; and 20 newly generated Meeting Briefing sessions per UTC month. Each successful Meeting Briefing session includes up to five successful follow-up questions during its 180-day session life, and each follow-up also uses one Ask turn. Cached, unchanged briefings and answers completed entirely on the device do not use a new allowance unit.

An allowance unit is consumed only when the requested server work reaches the success boundary described in the Service. Provider errors, timeouts, cancellations, invalid or empty results, and covered server-persistence failures restore the product allowance. Separate short-term attempt, concurrency, and abuse controls may still apply and do not create a fee. Momentan does not charge overage fees: when an allowance is exhausted, new covered AI work waits for the stated reset or an eligible account may choose Pro. Exhausting an allowance, canceling Pro, a billing problem, expiration, refund, revocation, or unavailable entitlement information never hides or locks relationship records.

Momentan Pro is offered as a monthly auto-renewing subscription purchased through and billed by the App Store. It includes a 7-day free trial. After the trial, the U.S. price is $7.99 per month. The exact localized price, currency, tax, billing period, trial terms, and renewal terms shown by Apple before confirmation control the purchase.

Subscriptions automatically renew until canceled. You authorize Apple to charge the selected payment method at each renewal. Manage or cancel through Momentan's in-app Customer Center or Apple Account subscription settings. Canceling stops future renewal but does not normally end access before the paid period expires. Deleting a Momentan account or removing the app does not cancel an Apple subscription; Apple billing must be managed separately.

Apple handles billing and refunds under its rules, subject to mandatory law. We do not guarantee refunds, credits, price protection, or uninterrupted promotional terms except where required. Restoring purchases requires the Apple Account used for purchase and, under the then-current restore policy, may transfer a renewable purchase to the Momentan account currently signed in and remove Pro access from the previous Momentan account. One Apple purchase can provide Pro to only one Momentan account at a time. If price or benefits change, applicable notice and consent requirements will apply.

Nothing in these Terms limits any non-waivable cancellation, withdrawal, refund, conformity, repair, reperformance, price-reduction, or termination right. Where mandatory consumer law provides a withdrawal or early-cancellation right for a digital service, that right and any legally permitted exception for service begun at the consumer's request continue to apply. A user may contact [email protected] for assistance, but App Store billing and refund requests are processed through Apple.

One existing account retains its previously granted lifetime Pro entitlement while that account and the Momentan Service continue to exist. That exception is not a subscription, is not transferable, does not guarantee that the Service will operate indefinitely, and is not offered for sale. No new lifetime product is available.

8. AI, notifications, and professional-use disclaimer

Optional AI features can transcribe, summarize, answer, or capture information. Output is probabilistic and may be inaccurate, incomplete, biased, outdated, or unsuitable. You must review output before relying on or saving it. We do not promise a specific model, provider, response, or availability.

Momentan is a relationship-memory and organization service, not a medical device, healthcare provider, mental-health service, diagnostic or treatment service, emergency-monitoring service, legal or financial adviser, background-check service, or other regulated professional service. AI output, transcripts, reminders, and notifications may be wrong or delayed. Do not rely on Momentan for medical or mental-health decisions, medication administration, safety-critical reminders, or urgent needs, and do not use it as the sole basis for another important decision about a person. Consult an appropriately qualified professional. If anyone may be in immediate danger, call local emergency services now.

Notifications, birthdays, reminders, sync, transcription, widgets, and AI features may be delayed, suppressed, or unavailable because of settings, connectivity, device behavior, provider outages, timezones, or other factors. You remain responsible for deadlines, commitments, backups, and communications.

9. Third-party services

The Service depends on Apple and other providers and may link to third-party services. Their terms and privacy practices apply to their services. We are not responsible for third-party products, content, availability, billing systems, or conduct except to the extent mandatory law says otherwise. We may replace providers or discontinue an integration.

10. Changes, availability, suspension, and termination

We may add, change, limit, suspend, or discontinue features; impose reasonable usage or security limits; and update software for legal, security, technical, provider, compatibility, operational, or product-improvement reasons. We will not add a charge during an existing paid term without any consent required by law. If a change more than minimally negatively affects a consumer's access to or use of the paid Service, we will provide the notice, termination, reimbursement, and content-retrieval rights required by mandatory law. We do not guarantee that every feature, record, or provider will always be available or compatible with every device.

You may stop using the Service at any time and may delete your account through the in-app flow. We may suspend or terminate access for a material breach, fraud, abuse, security risk, legal requirement, nonpayment, prolonged inactivity where permitted, or discontinuation of the Service. When reasonably possible, we will provide notice and an opportunity to cure unless doing so would create risk or violate law.

Termination ends the license. Sections that by their nature should survive do survive, including ownership, feedback, accrued payment obligations, disclaimers, liability limits, indemnity, disputes, and miscellaneous terms. Account-data handling follows the Privacy Policy.

11. Disclaimer of warranties

If you are a consumer, nothing in Sections 11 through 13 excludes or limits statutory rights concerning supply, conformity, repair, reperformance, price reduction, termination, refunds, data protection, death or personal injury, fraud, willful misconduct, or other liability that cannot lawfully be excluded or limited.

To the maximum extent permitted by law, the Service is provided "as is" and "as available." We and our licensors disclaim express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, availability, security, and that data will never be lost. We do not warrant that the Service will meet your requirements, be uninterrupted or error-free, or preserve every record or device-local file.

These disclaimers do not exclude warranties, remedies, or consumer guarantees that applicable law does not allow us to exclude.

12. Limitation of liability

To the maximum extent permitted by law, neither we nor our affiliates, licensors, providers, officers, employees, or agents will be liable for indirect, incidental, special, exemplary, consequential, or punitive damages; loss of profits, revenue, opportunity, goodwill, or data; or the cost of substitute services, arising from or related to the Service or these Terms, even if advised of the possibility.

These exclusions and limits apply to all theories of liability, whether contract, warranty, tort (including negligence), strict liability, statute, restitution, or otherwise, and even if a limited remedy fails of its essential purpose. To the maximum extent permitted by law, our aggregate liability for all claims, proceedings, and causes of action arising from or related to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service during the 12 months before the event giving rise to the first claim or (b) US$100.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability for fraud, willful misconduct, gross negligence where non-excludable, death or personal injury caused by negligence where non-excludable, or mandatory consumer rights. Some jurisdictions do not allow particular exclusions, so those exclusions apply only to the lawful extent.

13. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless us and our affiliates, officers, employees, and agents from third-party claims, damages, judgments, penalties, and reasonable legal costs arising from your unlawful content, your infringement or violation of another person's rights, your intentional misuse of the Service, or your material breach of these Terms. This obligation does not apply to the extent a claim results from our own breach, negligence, willful misconduct, or unlawful conduct.

We will provide reasonable notice, may control the defense and settlement, and will not settle a claim requiring your admission or non-monetary obligation without your consent, not to be unreasonably withheld. Consumer indemnity obligations apply only where enforceable.

14. US arbitration and class-action waiver

This Section applies only if your principal residence is in the United States. Before filing a claim, the claimant must send a written notice describing the dispute and requested relief to [email protected] and allow 30 days for informal resolution. Either party may seek urgent injunctive relief when reasonably necessary to prevent immediate misuse or infringement.

Except for an eligible individual small-claims case, a claim seeking injunctive relief for infringement or misuse of intellectual property, or a request for public injunctive relief that applicable law does not permit to be arbitrated, any unresolved dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its then-current Consumer Arbitration Rules and, when applicable, its Mass Arbitration Supplementary Rules. The Federal Arbitration Act governs this Section. Arbitration may occur by documents, telephone, video, or in the county of your residence unless the arbitrator requires otherwise. We will pay fees where the rules or law require.

You and we waive a jury trial and agree to bring claims only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may grant relief only to the individual claimant as needed for that claim.

You may opt out of this arbitration Section by emailing [email protected] within 30 days after first accepting these Terms. Include your account email and a clear statement that you opt out of arbitration. Opting out does not affect the rest of the Terms.

If the class-action waiver is found unenforceable for a particular claim, that claim must proceed in a court with jurisdiction and not in arbitration. If a court finds the individual-arbitration requirement unenforceable as a whole, this Section will not apply. Non-US residents are not subject to this arbitration Section.

15. Governing law and courts

Except for the US arbitration Section and mandatory law, these Terms are governed by the substantive laws applicable in Bosnia and Herzegovina, without regard to conflict-of-law rules and without depriving a consumer of mandatory protections of the law of the consumer's habitual residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

A consumer may bring claims, and may be sued, only in courts permitted by mandatory law, including any court of the consumer's habitual residence where applicable. Subject to the US arbitration Section and eligible small-claims proceedings, users acting for a business agree to the exclusive jurisdiction of the courts having territorial jurisdiction over Zenica, Bosnia and Herzegovina.

16. Apple-required terms

These Terms are between you and us, not Apple. We, not Apple, are solely responsible for the iOS app and its content. We are responsible for providing any maintenance and support required by these Terms or applicable law, and Apple has no obligation whatsoever to furnish maintenance or support for the app. Your license is limited to use on Apple-branded products you own or control as allowed by the Apple Media Services Terms and Usage Rules, including permitted Family Sharing, Legacy Contacts, or volume purchasing.

If the iOS app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund any purchase price paid for the app as required by its rules; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing claims concerning the app or a user's possession or use of it, including product-liability claims, claims that it fails to comply with law, and consumer-protection, privacy, or similar claims. If a third party claims that the app or its possession or use infringes intellectual-property rights, we, not Apple, are solely responsible for the investigation, defense, settlement, and discharge of that claim.

You represent and warrant that you are not located in a country or region subject to a US Government embargo or designated by the US Government as terrorist-supporting, and that you are not listed on a US Government prohibited- or restricted-party list. You must comply with applicable third-party terms when using the app.

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary. Contact us, not Apple, for Service questions, complaints, claims, or support at [email protected].

17. Changes to Terms

We may update these Terms for product, security, legal, or business changes. We will post a new effective date and, when reasonably practicable, provide advance notice of a material change. We may require affirmative acceptance before continued authenticated use. Changes apply prospectively; they do not retroactively alter a dispute that arose before the change where law prohibits that result. If you do not accept updated Terms required for continued account use, you may stop using the Service and delete your account.

18. Miscellaneous

These Terms, the Privacy Policy, and incorporated purchase terms are the entire agreement about the Service and replace prior agreements on the same subject. A provision may be narrowed only where applicable law permits; otherwise, an unenforceable portion is severed to the minimum extent possible and the remainder continues, except as expressly stated for arbitration. An unfair consumer term is not binding on the consumer. A waiver must be explicit and is not continuing. Headings are for convenience.

You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, financing, restructuring, or transfer of the Service, subject to mandatory law, provided the assignee assumes our obligations and the assignment does not reduce mandatory consumer rights. We will provide any notice or termination right required by law. We are not liable for delay caused by events beyond reasonable control. No person is a third-party beneficiary except Apple as stated above.

19. Contact

Momentan — Legal: [email protected] · Support: [email protected] · Privacy: [email protected]

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